New Alpine A110 owners experiences and photos.

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Re: New Alpine A110 owners experiences and photos.

Postby reprs » Mon Oct 07, 2019 3:56 pm

reprs wrote:
reprs wrote:
reprs wrote:Has anyone else had an Alternator failure? At 11500 miles and just after the first year service mine's been back at the dealer and been gone for over a week with an alternator failure. Apparently it is on back order and no indication when it will arrive! Surely it can't be that difficult to get one or are all the French still on holiday!!!

Frustrated!


Alternator still on back order from France! That'll be nearly three weeks now. UNBELIEVABLE!


Can anyone help Renault West London get an Alpine A110 PE Alternator from Dieppe? It seems that after three weeks of having the car the alternator is still in France FFS!!!

It is such a pity that the enjoyment of ownership of such a brilliant car (apart from crap DAB Radio) is waning. It looks like I will be without it for some time yet which, including two week long visits for windscreens, service and software upgrades, means in in one year's ownership the car will have been away for 6 weeks and counting!


Quick update today......alternator still in France!!!! You couldn't make it up!
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Simon1397

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Re: New Alpine A110 owners experiences and photos.

Postby Simon1397 » Mon Oct 07, 2019 7:52 pm

Hi, so I’ve collected my Pure today having ordered it at the end of May. Only one photo as you all know what they look like, but this is on 17” wheels and Abyss blue and I think it looks great.

Image

It is already filthy, having been up unclassified roads in the rain and wind but first impressions are good; seats are comfortable with lovely support in the right places, ride is harder than I remember from the test drive on the broken roads I’m often on, but the damping and poise are great.

I’ve not opted for the sports exhaust and it is, perhaps, a little too quiet but I’ve run it almost exclusively in ‘normal’ for this first hundred plus miles so in ‘sport’ and once I’m using more revolutions I may get a bit of bark.

Infotainment is fine but my benchmark for that is a Ford Transit Connect so no problem there and the stereo upgrade seems very worthwhile. Luggage space is going to be a huge problem, but I don’t care!

I really hadn’t intended to get two Dieppe built cars on the road this October, but my 1981 Renault 5 Turbo is finally being put back together after 13 years in partially dismantled storage. We are entered in the Bath Lombard rally tour event in eleven days’ time and the engine & gearbox has just gone back in.

Image

In comparisons about noisy exhausts, you’ll hear this one coming!
1981 Renault 5 Turbo 1
2019 Alpine A110 Pure
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Dave Williams

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Re: New Alpine A110 owners experiences and photos.

Postby Dave Williams » Tue Oct 08, 2019 6:16 am

reprs wrote:
reprs wrote:
reprs wrote:[quote="reprs"]Has anyone else had an Alternator failure? At 11500 miles and just after the first year service mine's been back at the dealer and been gone for over a week with an alternator failure. Apparently it is on back order and no indication when it will arrive! Surely it can't be that difficult to get one or are all the French still on holiday!!!

Frustrated!


Alternator still on back order from France! That'll be nearly three weeks now. UNBELIEVABLE!


Can anyone help Renault West London get an Alpine A110 PE Alternator from Dieppe? It seems that after three weeks of having the car the alternator is still in France FFS!!!

It is such a pity that the enjoyment of ownership of such a brilliant car (apart from crap DAB Radio) is waning. It looks like I will be without it for some time yet which, including two week long visits for windscreens, service and software upgrades, means in in one year's ownership the car will have been away for 6 weeks and counting!


Quick update today......alternator still in France!!!! You couldn't make it up![/quote]A woeful tale..hope they sort it soon.

I see Mark (well done Mark) has made a comment on the twitter feed...in reply to Alpine's boast of Quality.Image

Sent from my motorola one using Tapatalk
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Re: New Alpine A110 owners experiences and photos.

Postby reprs » Tue Oct 08, 2019 9:46 am

Alternator still on back order from France! That'll be nearly three weeks now. UNBELIEVABLE![/quote]

Can anyone help Renault West London get an Alpine A110 PE Alternator from Dieppe? It seems that after three weeks of having the car the alternator is still in France FFS!!!

It is such a pity that the enjoyment of ownership of such a brilliant car (apart from crap DAB Radio) is waning. It looks like I will be without it for some time yet which, including two week long visits for windscreens, service and software upgrades, means in in one year's ownership the car will have been away for 6 weeks and counting![/quote]

Quick update today......alternator still in France!!!! You couldn't make it up![/quote]A woeful tale..hope they sort it soon.

I see Mark (well done Mark) has made a comment on the twitter feed...in reply to Alpine's boast of Quality.Image

Sent from my motorola one using Tapatalk[/quote]

Thanks Mark, Alpine West London seem to be trying their hardest but with little luck at the moment. I LinkedIn InMailed Malcolm Banfield the Alpine Territory Manager UK who has responded saying he is aware and is in contact with the Paris support team to see what is going on. Just now also contacted Alistair Sommerville PR Manager Groupe Renault UK and Ireland as he needs to be aware. Asked him what the plans are for extended warranties when the time comes should I decided to keep it beyond that. Keep you posted.
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Re: New Alpine A110 owners experiences and photos.

Postby Didz » Tue Oct 08, 2019 10:03 am

Regarding parts delivery issue; one information I got is that there is a huge logistic problem within the whole Renault Group.
Seems they changed the spare parts management software since July I believe and it causes big troubles.
Even in France, hundreds of customers are complaining awaiting for some parts, so it might be related to reprs's alternator delivery issue as well.
You can see some information at below link (just Google translate) :
https://www.decisionatelier.com/Renault ... ippe,12949

Brief summary :
It has been more than two months since the Renault parts platform based in Éragny-sur-Oise, near Cergy, is no longer able to ensure its deliveries for reasons of change in the IT management system of the company. warehouse. Anger rises in the network of the brand.

Hoping reprs will soon be sorted.
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Re: New Alpine A110 owners experiences and photos.

Postby Custard » Tue Oct 08, 2019 5:52 pm

What a load of corporate crap I can just imagine all the emails. Just get hold of the old part and send it to a specialist alternator specialist. The part will have been made by one of the big 2/3 Bosh ect then send the bill to Alpine. You can then get on enjoying your car, or ask for a replacement Alpine until your car is ready.
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Re: New Alpine A110 owners experiences and photos.

Postby sladey » Wed Oct 09, 2019 4:35 am

Sounds like a good plan
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Re: New Alpine A110 owners experiences and photos.

Postby reprs » Thu Oct 10, 2019 3:27 pm

Custard wrote:What a load of corporate crap I can just imagine all the emails. Just get hold of the old part and send it to a specialist alternator specialist. The part will have been made by one of the big 2/3 Bosh ect then send the bill to Alpine. You can then get on enjoying your car, or ask for a replacement Alpine until your car is ready.


Replacement requested.
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